When you’re fully leveraging the ImplantBase platform, you’re able to execute processes and tasks to run your business without worrying about how the technology works. We train and support your team so they get the most from ImplantBase—up front and for years to come.
Our team has trained thousands of users with a proven process that breaks training into manageable sessions to easily fit the busy schedules of medical device professionals.
We offer a range of options for ongoing training to ensure everyone is familiar with ImplantBase quickly. Options include train-the-trainer, webinar, on-site, video training, and more.
We provide our customers with access to a knowledge base of articles that describe every aspect of how ImplantBase works. The articles are complete with screenshots, step-by-step instructions, and cross-references to related articles.
Our support team is comprised of experienced professionals intensely committed to customer satisfaction. Among them are medical device industry veterans who inherently understand the business, your needs, and your goals. Our team’s focus is simple: respond to and resolve issues as fast as possible.
ImplantBase is an incredible system that has made my life as a business owner, and the lives of my sales reps and staff so much easier. Accuracy and efficiency are so valuable…as is professionalism and responsiveness to customers. Even more importantly, everyone from the Owners to the Customer Support are amazing people who genuinely care and treat any issues as if they were their own. They get the job done no matter what…and they are excellent at doing it. The people in this organization make this company priceless…the amazing software is a terrific bonus!